/* Centre des tickets : feuille unique, sans dépendance externe (thème clair et sombre). */
:root {
  --bg: #f4f5f7; --surface: #ffffff; --text: #1d2129; --muted: #626a76; --border: #d9dde3;
  --accent: #4f5bd5; --accent-text: #ffffff; --danger: #c8323c; --ok-bg: #e5f5ea; --ok-text: #1d6b37;
  --err-bg: #fdecec; --err-text: #9c1f28; --warn-bg: #fff4dc; --warn-text: #7a5300;
  --crit: #c8323c; --high: #d9730d; --normal: #3b6fd6; --low: #6b7480;
  --radius: 8px; --gap: 16px;
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
  color-scheme: light dark;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #15171c; --surface: #1e2128; --text: #e6e8ec; --muted: #9aa2ae; --border: #333843;
    --accent: #7c86ee; --accent-text: #0f1115; --danger: #f06a72; --ok-bg: #173323; --ok-text: #8fdba9;
    --err-bg: #3a1a1d; --err-text: #f5a3a8; --warn-bg: #3a2e12; --warn-text: #f2cc78;
    --crit: #f06a72; --high: #f0a050; --normal: #7aa2f0; --low: #9aa2ae;
  }
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--text); line-height: 1.5; }
a { color: var(--accent); }
h1 { font-size: 1.5rem; margin: 0 0 var(--gap); }
h2 { font-size: 1.05rem; margin: 0 0 12px; }
h3 { font-size: .95rem; margin: 14px 0 4px; }
code { background: var(--bg); padding: 1px 5px; border-radius: 4px; }
.muted { color: var(--muted); font-weight: normal; }
.hint { color: var(--muted); font-size: .875rem; margin: 6px 0; }

.topbar { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 24px; padding: 12px 16px;
  background: var(--surface); border-bottom: 1px solid var(--border); }
.brand { font-weight: 700; color: var(--text); text-decoration: none; }
.nav { display: flex; gap: 16px; }
.nav a { text-decoration: none; color: var(--text); }
.nav a:hover { color: var(--accent); }
.who { margin-left: auto; display: flex; align-items: center; gap: 8px; }
.who form { margin: 0; }
.avatar { border-radius: 50%; }
.page { max-width: 1200px; margin: 0 auto; padding: 20px 16px 48px; }

.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 16px;
  margin-bottom: var(--gap); }
.login { max-width: 460px; margin: 10vh auto; text-align: center; }
.login .dev { margin-top: 12px; }

.flash { padding: 10px 14px; border-radius: var(--radius); margin: 0 0 var(--gap); }
.flash-ok { background: var(--ok-bg); color: var(--ok-text); }
.flash-error { background: var(--err-bg); color: var(--err-text); }
.flash-warn { background: var(--warn-bg); color: var(--warn-text); }

.button { display: inline-block; font: inherit; padding: 8px 14px; border-radius: var(--radius); cursor: pointer;
  border: 1px solid var(--border); background: var(--surface); color: var(--text); text-decoration: none; }
.button:hover { border-color: var(--accent); }
.button.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-text); }
.button.danger { background: var(--danger); border-color: var(--danger); color: #fff; }
.link { font: inherit; background: none; border: 0; color: var(--accent); cursor: pointer; padding: 0; }
.button:focus-visible, .link:focus-visible, a:focus-visible, input:focus-visible, select:focus-visible,
textarea:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }

input, select, textarea { font: inherit; color: var(--text); background: var(--bg); border: 1px solid var(--border);
  border-radius: 6px; padding: 7px 9px; width: 100%; }
input[type="checkbox"], input[type="radio"] { width: auto; }
textarea { resize: vertical; }
label { font-size: .9rem; font-weight: 600; }
label.check { display: flex; align-items: center; gap: 6px; font-weight: normal; }
fieldset { border: 1px solid var(--border); border-radius: var(--radius); padding: 12px; margin: 0; }
legend { font-weight: 600; padding: 0 6px; }
.stack { display: flex; flex-direction: column; gap: 6px; }
.stack + .stack, form.stack > fieldset { margin-top: 4px; }
.row { display: flex; flex-wrap: wrap; gap: 12px; }
.row > .grow, .field-row > .grow { flex: 1 1 220px; }
.row > .small { flex: 0 0 90px; }
.inline { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin: 12px 0; }
.inline select { width: auto; flex: 1; }
.side-col form + form { margin-top: 10px; }
.field-row { display: flex; flex-wrap: wrap; align-items: flex-end; gap: 10px; padding: 10px 0;
  border-top: 1px solid var(--border); }
.field-row:first-of-type { border-top: 0; }

.counters { display: grid; grid-template-columns: repeat(auto-fit, minmax(130px, 1fr)); gap: 12px; margin-bottom: var(--gap); }
.counter { display: flex; flex-direction: column; padding: 12px 14px; background: var(--surface); text-decoration: none;
  color: var(--text); border: 1px solid var(--border); border-left: 4px solid var(--border); border-radius: var(--radius); }
.counter strong { font-size: 1.5rem; }
.counter.active { outline: 2px solid var(--accent); }
.counter.status-nouveau { border-left-color: var(--high); }
.counter.status-accepte { border-left-color: var(--normal); }
.counter.status-en_cours { border-left-color: var(--accent); }
.counter.status-termine { border-left-color: var(--low); }

.filters { display: flex; flex-wrap: wrap; align-items: flex-end; gap: 12px; margin-bottom: var(--gap); }
.filters > label:not(.check) { display: flex; flex-direction: column; gap: 4px; flex: 1 1 150px; }
.filters .check { padding-bottom: 8px; }

.table-wrap { overflow-x: auto; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); }
table.tickets { width: 100%; border-collapse: collapse; font-size: .925rem; }
.tickets th, .tickets td { text-align: left; padding: 9px 12px; border-bottom: 1px solid var(--border); vertical-align: top; }
.tickets th { font-size: .8rem; text-transform: uppercase; letter-spacing: .03em; color: var(--muted); }
.tickets tr:last-child td { border-bottom: 0; }
.empty { padding: 24px; text-align: center; color: var(--muted); background: var(--surface); border-radius: var(--radius); }

.badge { display: inline-block; font-size: .8rem; font-weight: 600; padding: 1px 8px; border-radius: 999px;
  border: 1px solid currentColor; white-space: nowrap; }
.prio-critique { color: var(--crit); }
.prio-haute { color: var(--high); }
.prio-normale { color: var(--normal); }
.prio-basse { color: var(--low); }
.badge.status-nouveau { color: var(--high); }
.badge.status-accepte { color: var(--normal); }
.badge.status-en_cours { color: var(--accent); }
.badge.status-termine { color: var(--low); }
.deliv-envoye { color: var(--ok-text); }
.deliv-en_attente { color: var(--muted); }
.deliv-echec { color: var(--danger); }

.ticket-head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px 16px;
  margin-bottom: var(--gap); }
.ticket-head h1 { margin: 0; }
.badges { display: flex; gap: 8px; flex-wrap: wrap; }
.grid { display: grid; grid-template-columns: minmax(0, 2fr) minmax(280px, 1fr); gap: var(--gap); }
@media (max-width: 860px) { .grid { grid-template-columns: 1fr; } }
.meta { display: grid; grid-template-columns: max-content 1fr; gap: 4px 14px; margin: 0 0 8px; }
.meta dt { color: var(--muted); }
.meta dd { margin: 0; }
.answer { white-space: pre-wrap; overflow-wrap: anywhere; margin: 0; padding: 10px 12px; background: var(--bg);
  border-radius: 6px; }
.note { border-top: 1px solid var(--border); padding: 10px 0; }
.note header { margin-bottom: 4px; }
.history { margin: 0; padding-left: 18px; font-size: .9rem; }
.history li { margin-bottom: 8px; overflow-wrap: anywhere; }
.delivery { margin: 0 0 8px; font-size: .9rem; overflow-wrap: anywhere; }

.role-row { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 16px; padding: 12px 0;
  border-top: 1px solid var(--border); }
.role-row:first-of-type { border-top: 0; }
.role-name { flex: 0 0 180px; overflow-wrap: anywhere; }
.role-perms { flex: 1 1 320px; display: flex; flex-wrap: wrap; gap: 6px 18px; }
@media (max-width: 600px) { .role-name { flex-basis: 100%; } }